J-Mac is continuously improving and always looking for new ways to improve. Keeping current customers satisfied is crucial and nothing but the very best is what they expect so we provide them with the service, quality and value needed to compete successfully in their industry.
J-Mac Tool, Inc. is dedicated to providing quality service & superior products that our customers have come to expect.
J-Mac focuses on three things, Customer satisfaction, Maintaining the highest quality customer service & Providing our customers with superior products & services that save our customers time & money.
The Quality Assurance Team at J-Mac Tool, Inc. is responsible for inspecting all production from incoming raw material, first piece, in process, and final inspection. Our Quality Management System is deeply integrated with our focus on meeting and exceeding our customers' needs and engaging in continuous improvement. Included within our Quality Management System is/are:
A fully documented and controlled management system including our Quality Manual, processes, procedures, work instructions, records and their relationships to one another.
Quality Objectives established at the all levels of the organization which support our quality policy
Scheduled and ongoing Management Review meetings for reviewing the current status of our organization against established quality objectives and strategic planning for the future.
Review of all customer requirements before commitment to supply product
Product realization planning, implementation, monitoring, control, and evaluation against established quality objectives
Purchasing review and control
Corrective and Preventive Actions
Internal Quality Auditing
Annual customer surveys
Annual employee skill assessments
Ongoing employee training
Control of measuring, monitoring and test equipment
